Woman Buys Lila Birthing Gown and Gets Skeleton Posters Instead

Sep. 20 2023, Updated 3:04 p.m. ET

Another day, another TikTok scandal to quench your thirst for drama. Per the standard, Distractify has all the tea.

In September 2023, Caitlyn Schollmeier — writer of the viral maternity emblem, Lila — discovered herself on the middle of controversy after she was called out via an unhappy buyer.

Dallas-based influencer Desiré Westphal (@desirewestphal) stated that she ordered a birthing gown from Lila and won an entirely other product in the mail. The mix-up made the influencer wonder whether she was being scammed.

This influencer ordered a viral birthing gown but were given skeleton posters as a substitute.

In a video with greater than 1.7 million perspectives as of this writing, Desiré unboxed what she idea could be a luxe birthing gown that she ordered from Lila Maternity. When she opened the bundle, she came upon two tubes.

In them have been prints of a couple of rock and roll cartoon skeletons, which have been under no circumstances what she expected. "This is supposed to be my Lila gown, but this is what came in the package,” Desiré said in the video.

She double-checked the receipts just to see if she was tripping. Lo and behold, she wasn’t. According to Desiré, she was skeptical of her purchase before it even came in the mail.

“One more thing that I will add that is like, a little sketchy — is that when I ordered it, it was saying guaranteed delivery by the 9th and it didn't get here by the 9th and I just thought, ‘Oh maybe there shipping delays,’” the influencer added.

“But now I just feel like I seriously just got scammed. I'm so confused.”

And so was the rest of the internet!

Are Lila birthing gowns a scam? Customers went to bat for the company on social media.

In the comment section, people had suggestions as to what could have caused the maternity gown mix-up. “My guess is they use a fulfillment center with a bunch of other companies stock and they mixed your order up,” @catalinatrez chimed in.

And there were plenty of customers who vouched for the company, sharing that they had a much more positive experience with the company.

“That’s crazy lol I ordered my gown from her and I got my actual gown. It’s 10/10. Hopefully, they fix whatever went wrong,” @mi.nal wrote.

And @bellagurll said what we were all thinking: “Why didn’t you just email them LOL.”

While most commenters chalked it up to being a hilarious and harmless mistake, Caitlyn took to social media with a response that only made things worse.

Lila Maternity's owner on the skeleton poster switch-up drama: "A better plan of action would had been to not engage."

In response to Desiré’s viral unboxing, Caitlyn took to TikTok and refuted Desiré’s claim. In one since-deleted video, she accused Desiré — whom she has since blocked — of lying to get a free birthing gown. But Desiré came back with receipts to prove that she wasn’t lying. The influencer even posted the Ring camera footage of the package being delivered to her front door.

With this, Distractify investigated the story even further. We reached out to Lila Maternity for comment on the controversy. The company responded with a statement that acknowledged Desiré's "initial sadness" and revealed that an investigation into the skeleton scandal has been launched.

"However, we might have appreciated the opportunity to get to the bottom of the problem privately first," the email response said. "Instead, the situation escalated quickly with destructive comments and messages aimed toward our company and our proprietor prior to we were given the chance to mitigate the customer’s fear. We firmly believe that optimistic discussion is a greater solution to get to the bottom of such problems."

The company also addressed Caitlyn's rebuttal to the viral unboxing video, which Lila plans "to handle legally" in due time, that started this whole thing.

"We recognize that our response, though well-intentioned, used to be now not universally properly won," they added. "While our purpose was once to turn authenticity and transparency, a greater course of action would have been to not engage in any public discourse with the influencer."

The remark ended: "We remain dedicated to providing top of the range products and superb customer service. Thank you to your figuring out, and we stay up for serving you higher at some point."

Thanks to Caitlyn’s rant, she’s now turn out to be the poster kid for unprofessionalism. For her sake, confidently, the viral skeleton scandal will blow over quickly sufficient. One factor is for sure — after this, Lila's indubitably misplaced Desiré's trade.

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